About 2 years ago, I broke two nendoroids which were Ciel and Hayate.
It took me a while to realise that I could have just contacted Good Smile Company about the spare parts and I had to show them pictures of the nendoroids for reference or something like that. Anywho, a few weeks ago I received a package from them but they forgot to give me the wand and they gave me the wrong Ciel head, which was fine since I was able to fix it.
So I sent them another email which I basically said, "Hello, I've just received the package containing the figure parts however you gave me the wrong Ciel face plate which is fine since I don't need it anymore but Hayate's magic wand is missing"
They replied with " Oh I'm sorry, We'll send you the missing piece"
Just today I received another package from them...and.... well....
So now I'm just gonna like laugh my head off or something...
On another side note I just got my hand on the Atlas Portal Gun replica
and I love it
